Crossed Lines by Jennifer Delamere

Emma Sutton knows she should be satisfied with her position at London’s Central Telegraph Office. But ever since she was orphaned young, she’s longed for a family of her own. Things look up when a handsome engineer is thrown into her orbit and he sends Emma the love note of her dreams.

Mitchell Harris’s sharp wit and facility with a pen have enabled him to thrive despite serious obstacles. That the woman of his dreams works just one floor above his should make life perfect. But a childhood accident has left Mitchell convinced he’ll never draw a woman like Emma Sutton’s attention. When his best friend–who once saved his life–falls in love with Emma, too, and asks for help writing her love letters, Mitchell is torn between desire and loyalty.

Believing the writer of the letters is the answer to her prayers, but confused over her growing attraction to Mitchell, Emma’s heart must decide where to call home.